Frequently asked questions

PATISSERIE

How long will my cakes and patisserie last

Our desserts are made fresh, so we recommend eating them as soon as
possible to enjoy them at their best. They all last 3 days including the day in which they are delivered to you. However, the boxes have a best before date clearly marked on the packaging.

How should I store my Cakes / Patisserie

Please always keep your box closed in the fridge at 4/5 degrees.

What if I have an allergy or intolerance

We are fully competent in food allergens and intolerance.
Allergen labels are clearly marked on all the boxes.
You can also find all the ingredients and allergens information on each
product’s page, by simply looking at the INGREDIENTS paragraph.

How long will my order take to arrive

We offer a Local delivery service every week on Fridays and Saturdays.
Please check the DELIVERY page for more information.

Where can I find nutritional information

You can find all the nutritional information on our website, just select the
product’s page and scroll through the drop down menu; allergens are
written in bold.

CHOCOLATE

How long will my chocolates last

All our chocolate are made fresh, so we recommend eating them as soon
as possible.They will last 4 weeks at their best if stored correctly.
However, all our chocolates have a “best before” label clearly marked on
the packaging.

How should I store my chocolate products

Your chocolate should be stored between 16 and 18 degrees, away from
direct sunlight or heat source.
Please *DO NOT STORE THEM IN THE FRIDGE*

What if I have an allergy or intolerance

Allergen labels are clearly marked on every package.
You can also find allergen lists on each product’s page, simply look at the
INGREDIENTS paragraph.

How long will my order take to arrive

We offer postal shipping, local delivery and collection to chose from.Please allow 2/3 days before dispatching, once your order has beenshipped, we will inform you with an email.Have a look at the dedicated page for more details.

Where can I find nutritional information

You can find nutritional information on each product’s page, just look at the INGREDIENTS paragraph.